Experience and Innovation in After-Sales Service
My name is Dr. Peter Geisler. After many rewarding years in full-time employment, I have now specialized in supporting companies as a freelance consultant—particularly in after-sales service. My career began as an electrical engineer, where I initially gained deep experience in development, product management, and sales, while also cultivating a comprehensive understanding of business management principles and market dynamics.
Following that, I had the opportunity to serve for nearly 30 years in various companies as Service Director and Managing Director. In these roles, I discovered my passion for after-sales service—a drive that constantly pushed me to critically challenge established perspectives and develop innovative new concepts. These experiences not only sharpened my focus on what truly matters but also played a significant role in making these companies more successful in the long run.
Would you like to learn more without any obligation?
Feel free to contact me:
Email: peter.geisler1959@gmail.com
Email: Peter.Geisler@geisler-consult.com
Telefon: +49 151 10093102
LinkedIn: Peter Geisler, Dr.
Together with my service teams, I consistently achieved growth rates of 15% or more with excellent margins—even in challenging markets. Among other successes, one company turnaround saved the location and nearly 200 jobs.
I have always taken a hands-on approach within organizations and maintained strong connections with the ground level. In my experience, this ensures that initiatives are implemented quickly and efficiently.
I am a firm believer in pragmatism and in challenging entrenched ways of working. My extensive experience enables me to quickly understand my clients’ business situations, analyze them objectively, and collaboratively develop solutions that are profitable, efficient, and resilient.
I look forward to getting to know your company better during an initial, no-obligation consultation.
Overview of My Experience
Geisler Consult – Partner for your After-Sales Service
| Business Consultant, Coach, Interim Manager Period: Jan 2025 – now |
| Focus areas: Customer satisfaction, service products, efficiency, pricing, coaching |
| Achievements: Realignment of the business model, significant improvements in profit and growth |
TOMRA Sorting GmbH – Machinery for the Recycling Industry
| Service Director & Managing Director Period: Jan 2009 – Dec 2024 |
| Focus areas: Support for new sales growth, globalization, strategy, efficiency in the field and back office |
| Achievements: Sales growth: 15-20% p.a. with very healthy margins, building a global organization, development of the brand for TOMRA After-Sales Service |
Konematic GmbH – Automatic Door and Gate Systems
| Managing Director Period: Jan 2007 – Dec 2008 |
| Focus areas: Business processes, efficiency, integration of local companies |
| Achievements: Harmonization of the product range, centralization of warehouses and storage processes, significant cost reduction |
Mettler-Toledo International Inc. – Scales
| Service Manager | Industrial Sector Period: Jan 2005 – Dec 2006 |
| Focus areas: Field efficiency, invoicing processes |
| Achievements: Development of an automated efficiency control in the field – resulting in significant cost reduction |
Besam GmbH – Automatic Access Systems
| Service Manager | Authorized Signatory Period: Apr 1995 – Dec 2004 |
| Focus areas: Transformation of the service division, efficiency and cost control, business processes |
| Erfolge: In 1999, the company was on the brink of closure. My task was to achieve a complete turnaround within 12 months. Together with a small team, we saved the location and nearly 200 jobs in only 9 months. By the time I left the company, the service division accounted for 65% of total revenue and was among the most profitable and resilient players in the market. |
Hottinger Baldwin Messtechnik GmbH – Measurement Equipment
| Development Group Leader | Product Manager | Area Sales Manager Period: Apr 1995 – Dec 2004 |
| Focus areas: Product development, trade shows, sales in Europe and Japan |
| Erfolge: After transitioning to a new product group, I discovered that the redesign of the main product line had margin issues, necessitating a complete overhaul under my leadership. |